Incidents | Inbox Design Limited Incidents reported on status page for Inbox Design Limited https://status.inboxdesign.co.nz/ https://d1lppblt9t2x15.cloudfront.net/logos/c744c1cba324d282f440870955e4c7fd.png Incidents | Inbox Design Limited https://status.inboxdesign.co.nz/ en Performance Issues https://status.inboxdesign.co.nz/incident/831630 Mon, 23 Feb 2026 20:24:00 -0000 https://status.inboxdesign.co.nz/incident/831630#59e4c06635d273571df5585bffdc3e10fe92fb92da6031ae9052854d4c351dc5 We are currently experiencing issues with our database cluster, causing our platform to run slower than usual. We will be performing maintenance tonight after 5:00 PM to restart services, and we expect minimal downtime during this process. In the meantime, if your work isn't urgent, we suggest holding off on using the platform until tomorrow when everything is back up to speed. Performance Issues https://status.inboxdesign.co.nz/incident/831630 Mon, 23 Feb 2026 20:24:00 -0000 https://status.inboxdesign.co.nz/incident/831630#59e4c06635d273571df5585bffdc3e10fe92fb92da6031ae9052854d4c351dc5 We are currently experiencing issues with our database cluster, causing our platform to run slower than usual. We will be performing maintenance tonight after 5:00 PM to restart services, and we expect minimal downtime during this process. In the meantime, if your work isn't urgent, we suggest holding off on using the platform until tomorrow when everything is back up to speed. Performance Issues https://status.inboxdesign.co.nz/incident/831630 Mon, 23 Feb 2026 20:24:00 -0000 https://status.inboxdesign.co.nz/incident/831630#59e4c06635d273571df5585bffdc3e10fe92fb92da6031ae9052854d4c351dc5 We are currently experiencing issues with our database cluster, causing our platform to run slower than usual. We will be performing maintenance tonight after 5:00 PM to restart services, and we expect minimal downtime during this process. In the meantime, if your work isn't urgent, we suggest holding off on using the platform until tomorrow when everything is back up to speed. Performance Issues https://status.inboxdesign.co.nz/incident/831630 Mon, 23 Feb 2026 20:24:00 -0000 https://status.inboxdesign.co.nz/incident/831630#59e4c06635d273571df5585bffdc3e10fe92fb92da6031ae9052854d4c351dc5 We are currently experiencing issues with our database cluster, causing our platform to run slower than usual. We will be performing maintenance tonight after 5:00 PM to restart services, and we expect minimal downtime during this process. In the meantime, if your work isn't urgent, we suggest holding off on using the platform until tomorrow when everything is back up to speed. Performance Issues https://status.inboxdesign.co.nz/incident/831630 Mon, 23 Feb 2026 20:24:00 -0000 https://status.inboxdesign.co.nz/incident/831630#59e4c06635d273571df5585bffdc3e10fe92fb92da6031ae9052854d4c351dc5 We are currently experiencing issues with our database cluster, causing our platform to run slower than usual. We will be performing maintenance tonight after 5:00 PM to restart services, and we expect minimal downtime during this process. In the meantime, if your work isn't urgent, we suggest holding off on using the platform until tomorrow when everything is back up to speed. Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/713136#f5a9eebc3998d637d18b245f2b9ffe442c7811f2d82f03446266fc55fa028f02 Maintenance completed Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/713136#f5a9eebc3998d637d18b245f2b9ffe442c7811f2d82f03446266fc55fa028f02 Maintenance completed Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/713136#f5a9eebc3998d637d18b245f2b9ffe442c7811f2d82f03446266fc55fa028f02 Maintenance completed Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/713136#f5a9eebc3998d637d18b245f2b9ffe442c7811f2d82f03446266fc55fa028f02 Maintenance completed Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/713136#f5a9eebc3998d637d18b245f2b9ffe442c7811f2d82f03446266fc55fa028f02 Maintenance completed Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/713136#f5a9eebc3998d637d18b245f2b9ffe442c7811f2d82f03446266fc55fa028f02 Maintenance completed Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/713136#f5a9eebc3998d637d18b245f2b9ffe442c7811f2d82f03446266fc55fa028f02 Maintenance completed Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/713136#f5a9eebc3998d637d18b245f2b9ffe442c7811f2d82f03446266fc55fa028f02 Maintenance completed Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Network Maintenance https://status.inboxdesign.co.nz/incident/713136 Fri, 12 Sep 2025 08:00:40 -0000 https://status.inboxdesign.co.nz/incident/713136#4341db7916b56b18c5c47448190a740acf612bc04fb684503d027710f3b09685 We will be running updates on our core networking equipment during a maintenance window. We don't expect any downtime during this time Server Migration https://status.inboxdesign.co.nz/incident/300266 Fri, 15 Dec 2023 19:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#47fe2c2a2ad26d9d0f760b7d88079eeeeaf5787d46e9f58bb52de8d30c126138 Maintenance completed Server Migration https://status.inboxdesign.co.nz/incident/300266 Fri, 15 Dec 2023 19:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#47fe2c2a2ad26d9d0f760b7d88079eeeeaf5787d46e9f58bb52de8d30c126138 Maintenance completed Server Migration https://status.inboxdesign.co.nz/incident/300266 Fri, 15 Dec 2023 19:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#47fe2c2a2ad26d9d0f760b7d88079eeeeaf5787d46e9f58bb52de8d30c126138 Maintenance completed Server Migration https://status.inboxdesign.co.nz/incident/300266 Fri, 15 Dec 2023 19:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#47fe2c2a2ad26d9d0f760b7d88079eeeeaf5787d46e9f58bb52de8d30c126138 Maintenance completed Server Migration https://status.inboxdesign.co.nz/incident/300266 Fri, 15 Dec 2023 19:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#47fe2c2a2ad26d9d0f760b7d88079eeeeaf5787d46e9f58bb52de8d30c126138 Maintenance completed Server Migration https://status.inboxdesign.co.nz/incident/300266 Thu, 14 Dec 2023 03:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#1d280c1536917b52d142c4d4bdcb2d54e6e7982ef829bea0d8a9ee8b1a56d08f We're currently moving all physical servers from our Tauranga Data center to the Auckland Data center. (Part 2 or 2) All services should remain operational. Update: Friday 6AM - Tauranga Servers shutdown Update: Friday 10AM - Servers transported to Auckland DC Update: Friday 1PM - Servers Racked and Powered Update: Friday 4PM - Network configured and traffic routing begins Server Migration https://status.inboxdesign.co.nz/incident/300266 Thu, 14 Dec 2023 03:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#1d280c1536917b52d142c4d4bdcb2d54e6e7982ef829bea0d8a9ee8b1a56d08f We're currently moving all physical servers from our Tauranga Data center to the Auckland Data center. (Part 2 or 2) All services should remain operational. Update: Friday 6AM - Tauranga Servers shutdown Update: Friday 10AM - Servers transported to Auckland DC Update: Friday 1PM - Servers Racked and Powered Update: Friday 4PM - Network configured and traffic routing begins Server Migration https://status.inboxdesign.co.nz/incident/300266 Thu, 14 Dec 2023 03:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#1d280c1536917b52d142c4d4bdcb2d54e6e7982ef829bea0d8a9ee8b1a56d08f We're currently moving all physical servers from our Tauranga Data center to the Auckland Data center. (Part 2 or 2) All services should remain operational. Update: Friday 6AM - Tauranga Servers shutdown Update: Friday 10AM - Servers transported to Auckland DC Update: Friday 1PM - Servers Racked and Powered Update: Friday 4PM - Network configured and traffic routing begins Server Migration https://status.inboxdesign.co.nz/incident/300266 Thu, 14 Dec 2023 03:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#1d280c1536917b52d142c4d4bdcb2d54e6e7982ef829bea0d8a9ee8b1a56d08f We're currently moving all physical servers from our Tauranga Data center to the Auckland Data center. (Part 2 or 2) All services should remain operational. Update: Friday 6AM - Tauranga Servers shutdown Update: Friday 10AM - Servers transported to Auckland DC Update: Friday 1PM - Servers Racked and Powered Update: Friday 4PM - Network configured and traffic routing begins Server Migration https://status.inboxdesign.co.nz/incident/300266 Thu, 14 Dec 2023 03:00:00 -0000 https://status.inboxdesign.co.nz/incident/300266#1d280c1536917b52d142c4d4bdcb2d54e6e7982ef829bea0d8a9ee8b1a56d08f We're currently moving all physical servers from our Tauranga Data center to the Auckland Data center. (Part 2 or 2) All services should remain operational. Update: Friday 6AM - Tauranga Servers shutdown Update: Friday 10AM - Servers transported to Auckland DC Update: Friday 1PM - Servers Racked and Powered Update: Friday 4PM - Network configured and traffic routing begins Core Route Move - Phase 1 https://status.inboxdesign.co.nz/incident/279405 Fri, 17 Nov 2023 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/279405#e7cadb9bc6e206056aaf58b0cda9321eb44bd714e701ae3781a2bb56c3f810b2 Maintenance completed Core Route Move - Phase 1 https://status.inboxdesign.co.nz/incident/279405 Fri, 17 Nov 2023 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/279405#e7cadb9bc6e206056aaf58b0cda9321eb44bd714e701ae3781a2bb56c3f810b2 Maintenance completed Core Route Move - Phase 1 https://status.inboxdesign.co.nz/incident/279405 Fri, 17 Nov 2023 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/279405#e7cadb9bc6e206056aaf58b0cda9321eb44bd714e701ae3781a2bb56c3f810b2 Maintenance completed Core Route Move - Phase 1 https://status.inboxdesign.co.nz/incident/279405 Fri, 17 Nov 2023 10:00:00 -0000 https://status.inboxdesign.co.nz/incident/279405#e7cadb9bc6e206056aaf58b0cda9321eb44bd714e701ae3781a2bb56c3f810b2 Maintenance completed Core Route Move - Phase 1 https://status.inboxdesign.co.nz/incident/279405 Thu, 16 Nov 2023 19:00:00 -0000 https://status.inboxdesign.co.nz/incident/279405#288424c2689d6e6c5d0973b9a4c150d391edf2c300ca2ff9f5c68c5d125bfc76 This is part of our Phase 1 Network Migration. Minimal Issues are expected. For more information see: https://www.inboxdesign.co.nz/updates/2023-10-30-planned-network-changes-december-2023 Core Route Move - Phase 1 https://status.inboxdesign.co.nz/incident/279405 Thu, 16 Nov 2023 19:00:00 -0000 https://status.inboxdesign.co.nz/incident/279405#288424c2689d6e6c5d0973b9a4c150d391edf2c300ca2ff9f5c68c5d125bfc76 This is part of our Phase 1 Network Migration. Minimal Issues are expected. For more information see: https://www.inboxdesign.co.nz/updates/2023-10-30-planned-network-changes-december-2023 Core Route Move - Phase 1 https://status.inboxdesign.co.nz/incident/279405 Thu, 16 Nov 2023 19:00:00 -0000 https://status.inboxdesign.co.nz/incident/279405#288424c2689d6e6c5d0973b9a4c150d391edf2c300ca2ff9f5c68c5d125bfc76 This is part of our Phase 1 Network Migration. Minimal Issues are expected. For more information see: https://www.inboxdesign.co.nz/updates/2023-10-30-planned-network-changes-december-2023 Core Route Move - Phase 1 https://status.inboxdesign.co.nz/incident/279405 Thu, 16 Nov 2023 19:00:00 -0000 https://status.inboxdesign.co.nz/incident/279405#288424c2689d6e6c5d0973b9a4c150d391edf2c300ca2ff9f5c68c5d125bfc76 This is part of our Phase 1 Network Migration. Minimal Issues are expected. For more information see: https://www.inboxdesign.co.nz/updates/2023-10-30-planned-network-changes-december-2023 System Maintainence https://status.inboxdesign.co.nz/incident/264510 Tue, 26 Sep 2023 13:00:00 -0000 https://status.inboxdesign.co.nz/incident/264510#c75a41cd2b541629399be2531463ec402613270ab7f530cfc7ead924d2cae9db Maintenance completed System Maintainence https://status.inboxdesign.co.nz/incident/264510 Tue, 26 Sep 2023 13:00:00 -0000 https://status.inboxdesign.co.nz/incident/264510#c75a41cd2b541629399be2531463ec402613270ab7f530cfc7ead924d2cae9db Maintenance completed System Maintainence https://status.inboxdesign.co.nz/incident/264510 Tue, 26 Sep 2023 13:00:00 -0000 https://status.inboxdesign.co.nz/incident/264510#c75a41cd2b541629399be2531463ec402613270ab7f530cfc7ead924d2cae9db Maintenance completed System Maintainence https://status.inboxdesign.co.nz/incident/264510 Tue, 26 Sep 2023 13:00:00 -0000 https://status.inboxdesign.co.nz/incident/264510#c75a41cd2b541629399be2531463ec402613270ab7f530cfc7ead924d2cae9db Maintenance completed System Maintainence https://status.inboxdesign.co.nz/incident/264545 Tue, 26 Sep 2023 11:22:00 -0000 https://status.inboxdesign.co.nz/incident/264545#949daec769848ee0e2d28b37197909ec0648d8a7ec5266dda133413de55b0748 All core switches have been successfully upgraded with minimal disruption to the network. System Maintainence https://status.inboxdesign.co.nz/incident/264545 Tue, 26 Sep 2023 11:22:00 -0000 https://status.inboxdesign.co.nz/incident/264545#949daec769848ee0e2d28b37197909ec0648d8a7ec5266dda133413de55b0748 All core switches have been successfully upgraded with minimal disruption to the network. System Maintainence https://status.inboxdesign.co.nz/incident/264545 Tue, 26 Sep 2023 11:22:00 -0000 https://status.inboxdesign.co.nz/incident/264545#949daec769848ee0e2d28b37197909ec0648d8a7ec5266dda133413de55b0748 All core switches have been successfully upgraded with minimal disruption to the network. System Maintainence https://status.inboxdesign.co.nz/incident/264545 Tue, 26 Sep 2023 11:22:00 -0000 https://status.inboxdesign.co.nz/incident/264545#949daec769848ee0e2d28b37197909ec0648d8a7ec5266dda133413de55b0748 All core switches have been successfully upgraded with minimal disruption to the network. System Maintainence https://status.inboxdesign.co.nz/incident/264510 Tue, 26 Sep 2023 09:00:00 -0000 https://status.inboxdesign.co.nz/incident/264510#133b928bf670548e83b1caaefb6de8e42d2d632b401ad2d4e6ea92de68999686 We are upgrading core network switches during this time and there may be a few minutes of downtime during this period. System Maintainence https://status.inboxdesign.co.nz/incident/264545 Tue, 26 Sep 2023 09:00:00 -0000 https://status.inboxdesign.co.nz/incident/264545#99ef00e155106989b3782a075102714027a438e250ed07df7a4c22288c790037 We are upgrading core network switches during this time and there may be a few minutes of downtime during this period. System Maintainence https://status.inboxdesign.co.nz/incident/264510 Tue, 26 Sep 2023 09:00:00 -0000 https://status.inboxdesign.co.nz/incident/264510#133b928bf670548e83b1caaefb6de8e42d2d632b401ad2d4e6ea92de68999686 We are upgrading core network switches during this time and there may be a few minutes of downtime during this period. System Maintainence https://status.inboxdesign.co.nz/incident/264545 Tue, 26 Sep 2023 09:00:00 -0000 https://status.inboxdesign.co.nz/incident/264545#99ef00e155106989b3782a075102714027a438e250ed07df7a4c22288c790037 We are upgrading core network switches during this time and there may be a few minutes of downtime during this period. System Maintainence https://status.inboxdesign.co.nz/incident/264510 Tue, 26 Sep 2023 09:00:00 -0000 https://status.inboxdesign.co.nz/incident/264510#133b928bf670548e83b1caaefb6de8e42d2d632b401ad2d4e6ea92de68999686 We are upgrading core network switches during this time and there may be a few minutes of downtime during this period. System Maintainence https://status.inboxdesign.co.nz/incident/264545 Tue, 26 Sep 2023 09:00:00 -0000 https://status.inboxdesign.co.nz/incident/264545#99ef00e155106989b3782a075102714027a438e250ed07df7a4c22288c790037 We are upgrading core network switches during this time and there may be a few minutes of downtime during this period. System Maintainence https://status.inboxdesign.co.nz/incident/264510 Tue, 26 Sep 2023 09:00:00 -0000 https://status.inboxdesign.co.nz/incident/264510#133b928bf670548e83b1caaefb6de8e42d2d632b401ad2d4e6ea92de68999686 We are upgrading core network switches during this time and there may be a few minutes of downtime during this period. System Maintainence https://status.inboxdesign.co.nz/incident/264545 Tue, 26 Sep 2023 09:00:00 -0000 https://status.inboxdesign.co.nz/incident/264545#99ef00e155106989b3782a075102714027a438e250ed07df7a4c22288c790037 We are upgrading core network switches during this time and there may be a few minutes of downtime during this period.